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Secured Recovery Newsletter
A great year in 2009 !
This past year has been a great year for Secured Recovery. We have collected more than 5 Million dollars of collateral for our clients. Outside of collections we have accomplished getting the mass majority of debtors assigned to us to redeem their accounts totaling nearly 150 thousand. Secured Recovery has grown tremendously over the last twelve months as well as our client relationships. We still continue to serve our clients with a cost effective, time efficient, and professional service. In the next twelve months we will, again, try to raise the bar even higher. We would like to take this time and thank those customers which have made this possible.
Skip Tracing
" Whats that address again ?"
The economy's current state has effected us as it has everyone. For Secured Recovery I know that skip tracing costs have nearly doubled as well has the demand for the services. This is more than likely a result of consumers trying harder than ever to hide the collateral now. Consumers which choose to hide the collateral are getting harder and harder to find especially as technology gets better. Secured Recovery has no intentions of passing the buck to our clients. We intend to keep our costs as efficient as possible for our clients and more importantly their customers. We feel this is what keeps our clients continuing with our services. We have also now staffed a team of skip tracing experts to effectively run our own " skips" in house thus keeping costs down.
Professionalism
Treating others as we want to be treated
I was asked once ,by a very close friend of mine, if I had any juicy stories to tell while out collecting the collateral. I simply responded no not really. He persisted and said you have to be kidding me. That's a dangerous job, surely you have been threatened even possibly shot at. I answered that with a no and offered the reason behind it. People usually treat us badly and that's a part of it but when they see a team of professionals who will treat them with respect no matter the costs they usually calm down and start treating you alot better as well. There has been numerous instances where I have gone after a car and when I found it down at the local market that person was extremely upset. Ya, they may say a few choice words but that's okay, wouldn't you? Then after talking to them for a few minutes they seem to understand. It is mind blowing how far a little courtesy will go. As a matter of fact I have also given quiet a few of them a ride home after that. Our parents told us this when we were younger and we tell our kids this and I tell my agents this - Treat others how you want to be treated and the end result is always better. Not only for us but for our clients. A lot of these customers are repeat customers for our clients. Year after year they come back and now they are just having a hard time possibly. You will always keep your clients happy if you can also make their customers happy. We do this by treating others how we want to be treated and that doesn't matter what situation they are in.
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